Questions & Answers
Why is Corpell Anonymous Box so inexpensive?
Very simple. We're all about the software. We don't employ a sales force to convince you to buy our product. We assume you already know the benefits of a suggestion program and are simply looking for a great, affordable, and secure tool to implement your own. Our goal is the build the best suggestion box software we can.
What happens to my box after 30 days?
After 30 days, your box will be deleted unless you extend it with an extension token. When your box is deleted, so too are all the responses. If your box expired recently, we may be able to retrieve it. Please contact us.
Will I be notified before my box is deleted?
Yes. If you haven't already upgraded to one of our paid options, we will send you an e-mail 72 hours, and then again 24 hours before your box is deleted.
What are Extension Tokens and how are they used?
Extension tokens are used to extend the expiration date of any box. They can be purchased in 6 or 12-month increments. They are not tied to a specific box. For example, an office manager can purchase many tokens at a time for suggestion boxes that employees may create in the future.
How do I view my responses?
Immediately after creating your box, we send you an e-mail with instructions on how to view your responses.
Do you store any information about the people who respond to my box?
If they choose to provide their e-mail address, we store it encrypted in our database. We never share their e-mail address with the creator of the box, and do not store any additional information about your respondents.
If you do not share my respondent's e-mail address, how can I communicate with them?
Our system will anonymously relay your communications to them and vice versa, never revealing the identity of either party.
How can people respond to my box?
Our system creates a unique web address for your box. That web address is yours to share with whomever you'd like. Your box page is both mobile and desktop-friendly.
How do I know if my respondent left and e-mail address for a reply?
You will see a little envelope icon beside their response.
Can I create multiple boxes?
Absolutely. Each box is treated separately with a unique web address and password, so create as many as you need. You can also create more boxes from within your box.
Still have questions? Send them to email@example.com.